Shipping Information
Everything you need to know about shipping rates, dispatch times, and delivery for your custom gifts and phone cases.
1. Shipping Methods & Rates
We offer transparent shipping options for all orders. Processing and dispatch times vary depending on the shipping method selected at checkout:
| Shipping Method | Dispatch / Processing Time | Shipping Rate |
|---|---|---|
| Express Shipping | Ships within 24 hours | $12.99 |
| Fast Shipping | Ships within 3 days | $9.99 |
| Standard Shipping | Ships within 5 days | $6.99 |
| Free Shipping | Ships within 5 days | FREE (Orders over $49.99 or via special coupon) |
Important Shipping Notes:
- Free Shipping Policy: Enjoy Free Standard Shipping on all orders of $49.99 USD or more!
- Dispatch Time: Refers to the time required to custom craft, quality-check, and hand over your package to the courier.
- Orders are processed Monday through Friday, excluding public holidays.
2. Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number and carrier details.
You can track the progress of your shipment anytime using our Order Tracking Page.
3. Need Help With Your Delivery?
If you have questions about your delivery, or if you need to modify your shipping address before your order is dispatched, please contact our support team as soon as possible.
Support Email:
[email protected]
Company Entity:
DiStation Limited
Corporate Address:
FLAT E, 5/F, TOWER 2 THE AVENUE 300 QUEEN’S RD EAST WAN CHAI, HONG KONG